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Organizational Strategy

An organization’s ability to fulfill their mission and operate effectively is dependent on sound business practices, an organizational structure with clear lines of authority, well-defined roles, effective policies and procedures and an engaged and talented workforce. HCi Advisory Group provides customized strategies and solutions which includes a solid organizational structure, performance standards and goals, standard operating procedures, metrics and reporting capabilities, and staff buy-in and engagement. Together, these promote an organization-wide understanding of the strategic goals and each individual’s role in contributing to its success.

Change Management

Change is the one constant in today’s work environment. We assist organizations in managing change effectively by developing and implementing plans and strategies that help employees adapt to new goals, processes, or technologies—and make valuable contributions to the organization’s successful transitions.

Standard Operating Procedures

Identifying best practices and procedures and implementing them across an organization helps support a capable and efficient workforce which contributes to meeting organizational goals. We assist in this effort by codifying industry best practices and relevant institutional knowledge to help organizations excel and specifically to assist managers in staff supervision and training, reduce operational risks and increase compliance.

Process Design and Improvement

Top-performing organizations are never content with the status quo. They constantly search for ways to enhance performance and increase productivity. Our advisors have a proven track record of helping organizations improve existing processes or design new ones to optimize service delivery.

  • Spanning more than a decade and two agencies, I have entrusted HCi to work closely with my staff as an extension of me.

    Spanning more than a decade and two agencies, I have entrusted HCi to work closely with my staff as an extension of me. Jason and his team embraced the trust given and represented me and my vision well as both agencies were transformed from ‘compelled by compliance’ to ‘driven by data.’ From small tasks to incredibly complex, HCi put residents and staff at the center of the transformation. I always knew that the outcome would meet my high expectations and I have always been pleased with the changes that happened as a result of their engagement.

    Preston Prince, CEO of Santa Clara County Housing Authority

  • HCi acts like a partner to our company versus an outside consultant. We appreciate HCi’s flexibility, and their innovative approach to our needs.

    Firetree began using HCi’s consulting services for our Human Resource needs. After several successful projects, we expanded our scope of services and asked HCi to lead our strategic planning initiative. HCi acts like a partner to our company versus an outside consultant. We appreciate HCi’s flexibility, and their innovative approach to our needs.

    Amy Ertel, Vice President of Firetree, Ltd.

  • They also helped us dramatically cut our labor costs, while improving organizational productivity. I would recommend them without hesitation.

    As the new Executive Director of a Public Housing Authority which lacked an efficient structure, I needed to find someone I could trust to help evaluate our staffing needs, and implement a new set of policies, procedures, and job descriptions. Not only was HCi able to help us with the tasks of evaluating staff, and creating an efficient structure for the organization, but Jason and his team drafted policies and procedures, and helped to train an in-house Human Resources Specialist. They also helped us dramatically cut our labor costs, while improving organizational productivity. The team at HCi is trustworthy, professional, efficient, and incredibly responsive. I would recommend them without hesitation to anyone looking for first-rate, effective strategic management, and HR services.

    Helen Werby, Executive Director, Biloxi Housing Authority

  • HCi was able to come in and help our senior management team with the transition… They have continued to be a valued partner.

    Pending changes in federal regulations resulted in my organization separating from our long-time affiliate. Necessitating finding a health insurance provider, a payroll processor, and setting up our own Human Resources (HR) policies and procedures. HCi was able to come in and help our senior management team with the transition from affiliate to stand-alone organization. HCi served as our HR experts; helping us set up our retirement plan, conducting an RFP process to select a PEO, and working with our PEO to develop a benefits package which matched our old benefits and make sure our new personnel manual reflected our values. They have continued to be a valued partner.

    Marten R. Jenkins, Jr. President & CEO of Partner Community Capital

  • HCi is a trusted leader in the field of human capital management and has helped [us] maximize the productivity of our talent.

    INLIVIAN has worked with Jason and the team at HCi on a number of complex and nuanced projects including a reorganization in the midst of a RAD conversion. HCi is a trusted leader in the field of human capital management and has helped INLIVIAN maximize the productivity of our talent in this ever-changing business environment.

    Fulton Meachem, President and CEO of INLIVIIAN

  • Our board leadership and I have found the HCi team to be exceptional in terms of their communication and strategic approach.

    At The Village Network, we have been building brighter futures for youth and  families throughout Ohio and northern West Virginia for over 75 years. To ensure we have the best leadership in place to continue partnering with communities, bringing programs to heal youth and their families from trauma for the next 75 years and beyond, HCi Consulting Services has worked hand-in-hand with our Board of Trustees and I to create a new performance evaluation process and compensation analysis for our executive leadership team. Our board leadership and I have found the HCi team to be exceptional in terms of their communication and strategic approach.

    Richard Graziano, President & CEO of The Village Network

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